Carers of East Lothian (CoEL) works across East Lothian providing support for people who look after friends and family members. We support carers via access to information, emotional support, short breaks, counselling, advice re health, community care service and finance and benefits. We are also unique in having a carer support worker embedded in the CMHT.
Reason for applying to DiH
Our website is tired, static and fails to act as a portal to engage with carers and the public.
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Before
- Outdated design
- Difficult to update
- It held out of date information
- It was not well used
- Not responsive for mobiles/tablets
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After
- Homepage slider
- Newsletter sign-up
- Testimonial rotator
- Social media
- Donations
- Online referral form
- Search facility
- Contact form and map
- Responsive (viewable on all screens, browsers and devices)
- Accessible
- Analytics
- Security
- Back ups
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Outcome
Digital Inclusion for Health allowed Carers of East Lothian the opportunity to not just get a new website but to rethink our communication and marketing strategy we took the opportunity to refresh our branding and update some of our IT , we now have a flexible website that looks great, is much easier to update and will attract more carers and young carers extending our reach. The positive support we received from DIH made a real difference to the process.
